Why Hiring an RGD Matters: Accountability in Graphic Design for Small Businesses

When small businesses and nonprofits invest in design, they’re often balancing tight budgets with high expectations. But one factor that’s often overlooked in choosing a designer is accountability. What happens if the work isn’t delivered as promised? Or if ethical concerns arise? That’s where working with a Registered Graphic Designer (RGD) makes a real difference.

A Designation with Accountability Built In

The RGD designation is the only legislated professional title for graphic designers in Canada. Created under Ontario law, it’s more than a title—it’s a commitment to professional standards and public accountability.

Designers who hold the RGD credential have undergone a rigorous certification process, including portfolio evaluation, ethics testing, and peer review. They also agree to follow a strict Code of Ethics and are subject to formal disciplinary procedures if they fall short of their professional responsibilities.

For clients, that means one thing: peace of mind.

A Code of Ethics That Protects Clients

The RGD Code of Ethics outlines clear expectations around:

  • Fair and transparent billing practices

  • Opposition to speculative (unpaid) design work

  • Respect for intellectual property and copyright

  • Inclusive, accessible design standards

  • Clear communication and honest representation

If a client believes an RGD has violated these standards, they can file a complaint through a formal process managed by the Association. That’s a level of recourse and transparency that freelance or unregulated designers may not offer.

Why It Matters for Small Businesses and Organizations

Smaller organizations often work with limited resources, which means every dollar—and every decision—counts. Choosing an RGD means you’re hiring someone who:

  • Has been vetted by industry professionals

  • Follows a national standard for ethics and practice

  • Can be held accountable through a transparent process

  • Stays current with ongoing education and community support

In short, an RGD brings professionalism, credibility, and ethical design practice to every project.

Professionalism You Can Trust

The Association of Registered Graphic Designers actively promotes ethical design, accessible communication, and fair compensation. By hiring an RGD, your organization aligns itself with these values—and reduces risk at the same time.

Whether you’re commissioning a brand refresh, a website, or a printed brochure, working with an RGD offers confidence that your investment will be handled with integrity and care.


At OmniWorx Design, we believe great design is rooted in trust and professionalism. Our Head of Design is an Associate Member of RGD, committed to the same high standards of ethics, education, and accountability outlined above. If you're looking for design work that reflects your values—and is backed by professional integrity—let’s talk.

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